Payment Policy

Payment Policy for Gift City Online Store:

Please read this Payment Policy carefully before making a purchase on the Gift City Online Store website. This policy outlines the accepted payment methods and related terms and conditions. By placing an order and making a payment, you agree to comply with this Payment Policy.

  1. Accepted Payment Methods:

    1. Cash on Delivery (COD): We offer the option to pay for your order in cash upon delivery. Please ensure that you have the exact amount ready as our delivery personnel may not carry change.
    2. Net Banking: We accept payments through various net banking options. During the checkout process, you will be redirected to a secure payment gateway to complete the transaction. Please follow the instructions provided by the payment gateway.
    3. Debit Card: We accept payments made using debit cards issued by major banks. When selecting the debit card payment option, you will be redirected to a secure payment gateway where you can enter your card details and complete the transaction.

  2. Payment Terms and Conditions:

    1. Payment Security: We take the security of your payment information seriously. All online payments are processed through secure payment gateways that comply with industry standards.
    2. Payment Confirmation: Once your payment is successfully processed, you will receive a confirmation email with the details of your order and payment.
    3. Order Verification: In some cases, we may need to verify your order before processing the payment. This can happen if the order appears to be suspicious or requires additional information for security reasons. We appreciate your cooperation and patience during the verification process. 4. Order Cancellation: If you decide to cancel your order before making a payment, please notify us as soon as possible. Once the payment is processed, cancellation may not be possible. Please refer to our cancellation policy for more information.
    5. Payment Errors or Issues: In the event of any payment errors or issues, such as failed transactions or double charges, please contact our customer support immediately for assistance. We will work to resolve the issue promptly.

  3. Currency and Taxes:

    1. All prices displayed on the Website are in PKR and are exclusive of applicable taxes, unless otherwise stated.
    2. Taxes, if applicable, will be added to your total order amount and will be displayed during the checkout process.

  4. Payment Disputes and Chargebacks:

    1. In case of any payment disputes or chargebacks initiated by the customer, we request that you contact our customer support first to address the issue. We will make every effort to resolve the dispute in a fair and satisfactory manner.
    2. If a chargeback is initiated without prior communication or a valid reason, we reserve the right to take necessary legal actions to protect our rights and recover the disputed amount.

Please note that Gift City Online Store reserves the right to modify or update this Payment Policy at any time without prior notice. It is your responsibility to review the policy periodically for any changes.

If you have any questions or concerns regarding our Payment Policy, please contact our customer support. Thank you for choosing Gift City Online Store!