Privacy Policy

At Gift City Online Store, we are committed to protecting your privacy and safeguarding the personal information you provide while using our services. This Privacy Policy outlines how we collect, use, and protect your information. By accessing or using our website, you agree to the terms of this policy.

  1. Information We Collect:

    1. Personal Information: When you place an order with us, we collect certain personal information, including your name, mobile number, city, and address. This information is necessary for processing your order and ensuring accurate delivery.
    2. Cookies: Like many other websites, we use cookies to enhance your browsing experience and gather certain non-personal information. Cookies may include information about your device, IP address, browser type, and browsing behavior. You have the option to disable cookies in your browser settings, but please note that this may affect certain functionalities of our website.

  2. Use of Information:

    1. Order Processing: We use the personal information you provide to process and fulfill your orders, including verifying payment, arranging shipping, and contacting you regarding your purchase.
    2. Communication: With your consent, we may use your contact information to send you updates about your order, promotions, or newsletters. You can opt out of receiving these communications at any time by unsubscribing or contacting our customer support.
    3. Internal Purposes: We may use your information for internal purposes such as data analysis, improving our products and services, and enhancing the overall user experience.

  3. Protection of Information:

    1. Security Measures: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, secure data storage, and regular security assessments.
    2. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  4. Third-Party Disclosure:

    1. We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except as necessary for order fulfillment or as required by law.
    2. We may engage trusted third-party service providers to assist us in operating our website, processing payments, or delivering products. These service providers have access to the necessary information to perform their functions but are obligated to maintain the confidentiality and security of your personal information.

  5. Children's Privacy:

    1. Our website and services are not directed towards individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information promptly.

  6. Updates to the Privacy Policy:

    1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. It is your responsibility to review the policy periodically for any updates.

If you have any questions or concerns regarding our Privacy Policy, please contact our customer support. Thank you for choosing Gift City Online Store!